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Official. Automated. Trusted by Business. Automate customer communication with Official Meta WhatsApp Automation using the WhatsApp Business Platform. Send secure, verified, and scalable messages to improve customer engagement and business efficiency.
Connect your business with the Official Meta WhatsApp Business Platform and automate customer communication, invoice sharing, payment reminders, order updates, lead follow-ups and marketing campaigns — all through WhatsApp.
WhatsApp can become a powerful part of your sales and marketing process. Connect your business software with the Official Meta WhatsApp Platform to communicate with customers, nurture leads, promote products and automate important business messages.
CommunicateSend invoices, updates, reminders and important notifications. |
Generate LeadsCapture and engage new prospects through WhatsApp. |
MarketPromote products, offers, launches and campaigns. |
ConvertTurn conversations and follow-ups into business opportunities. |
Invoice SharingAutomatically send sales invoices and business documents to customers through WhatsApp. |
Payment RemindersSend timely payment reminders and outstanding notifications to customers. |
Order UpdatesNotify customers about order confirmation, processing, dispatch and delivery. |
Lead Follow-UpsAutomatically follow up with enquiries, prospects and customers at different stages. |
Customer NotificationsSend service updates, appointment reminders, alerts and other important information. |
Document SharingShare invoices, quotations, statements, catalogues and other business documents. |
Product PromotionsPromote new products, product ranges and business offerings through WhatsApp campaigns. |
Offers & CampaignsCommunicate special offers, seasonal campaigns, discounts and promotional announcements. |
New LaunchesInform existing customers and opted-in contacts about new products, services and launches. |
Customer Re-EngagementReconnect with existing customers through relevant offers, product updates and business communication. |
Lead NurturingKeep prospects engaged with timely information and follow-up communication throughout the buying journey. |
Customer EngagementBuild stronger customer relationships through useful updates and personalized communication. |
01. Business EventInvoice, order, enquiry, payment or customer activity occurs. |
02. AutomationYour connected system identifies the required action. |
03. WhatsAppThe approved communication is sent through WhatsApp. |
04. Customer ActionCustomer receives the message and can respond or take action. |
| ✓ TallyPrime | ✓ BUSY Accounting Software |
| ✓ Odoo | ✓ Zoho & CRM Systems |
| ✓ Website & E-Commerce | ✓ Custom Applications |
| ✓ Customer Databases | ✓ APIs & Third-Party Systems |
Official Business PlatformBuild your business messaging workflow using Meta's official platform. |
ScalableSupport growing customer communication and business requirements. |
AutomatedReduce repetitive manual communication and follow-ups. |
Business ReadyConnect communication directly with your business processes. |
01RequirementUnderstand your communication and marketing requirements. |
02Meta SetupConfigure the required Official Meta WhatsApp setup. |
03IntegrationConnect WhatsApp with your ERP, CRM or website. |
04AutomationConfigure communication, notification and marketing workflows. |
05LaunchGo live and optimize your WhatsApp communication process. |
Save TimeAutomate repetitive customer communication. |
Generate More OpportunitiesEngage prospects and existing customers more efficiently. |
Improve Follow-UpsReduce missed reminders, enquiries and customer updates. |
Grow Customer EngagementKeep customers connected with relevant business communication. |
From invoices and payment reminders to lead nurturing, product promotions and customer engagement — automate your WhatsApp communication using the Official Meta platform.
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